What should I do if a Live Screen Recording or View 360 feature is not working?

If Live Screen Recording or View 360 features are not functioning correctly, try the following steps: 1. Restart the target device. 2. Check for available system updates on the target device and install them. 3. Clear your browser cache, log out of the dashboard, and log back in. If the issue persists after these steps, contact support so the issue can be escalated to the technical team.