What should I do if social media messages (e.g., Instagram, Facebook Messenger) are not syncing?

If messages from social media apps are not appearing on the dashboard, contact support via live chat with your registered email address. The support team can restart your service remotely, which typically resolves synchronization issues. If the problem persists after a service restart, the issue will be escalated to the technical team for further investigation, and a response will be provided by email.