Why has data stopped syncing to the dashboard even though the target device has an internet connection?
Data sync can stop if battery optimization or accessibility permissions are not configured correctly. To resolve this:
**Battery Settings:**
1. Go to Settings and open Battery.
2. Tap the three-dot menu and select Battery Optimizations.
3. Select All Apps, locate the monitoring app (e.g., Google Store Services), and set it to Do Not Optimize.
**Accessibility Settings:**
1. Go to Settings and tap Accessibility.
2. Tap Installed Apps and select the monitoring app.
3. Enable the permission.
If the issue persists, contact support via live chat for further assistance.
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